FAQS

What is the relationship between Gobuydental.com and Bioconcept Co. Ltd?

Gobuydental.com is an Online Service Center which provides service and dental products to Globe Dentists. It is a unique platform for the various Dental Product Manufacturers to reach the Globe Dentists.

It is a bridge to connect the Manufacturer with Dentists under our Friendly and Efficient Customer Service.

What is the Implants Raw Material?

Our Implants is made of High Grade Titanium, the all Raw Material is imported from Germany, ZAPP GmbH(www.zapp.com).

Do you have Minimum Order?

We do not have Minimum Order requirement, you can order any quantity as you want

Do you have any Certification to guarantee the Quality?

Bioconcept Implants System has be certified by CE0197, ISO 13485 , SFDA (Class III) and CMDCAS(North America), so that we can free sale to all over the World.

Can you provide more information about your products?    

All of our products are qualified with Certain Certification and you can download the whole catalog which includes all the information you need.  

In what area that Gobuydental products and service are available?

We provide our products and service for every dentist around the World.

How would ship/deliver the product to us?

We will collect your order in one package and deliver it via Express Companies like TNT, DHL, Fedex, UPS etc.

How long would it take until I get what I ordered?

We will prepare your package in 1-2 days and Carriers would take 3-4 days to your place.

How do I know my package has been sent out?

We will email you the Tracking Number of your package or you can Track it in your Gobuydental Account.

Where can I get the Invoice of my order?  

You can download the PDF type Invoice in your Gobuydental Account.

Will I be charged Customs Duty?

In order No Customs Duty when you clear the Package, Generally, when we shipped out, we will mention “No Commercial Value ” with a very lower price, like $20. However, we have no control over these charges, as the customs policies and import duties vary widely from country to country.  

What if there’s a wrong item or missing item in my package, what should I do?

Contact us and please include as many details as possible about the order and the problem with the items and we will find a decent way to solve this for you.

Do you provide free sample?

 Sorry about this, we don’t provide free sample but we would advice you to make a trail order.

How do I contact Gobuydental.com service team?  

 You can find the team in the Service Center at the Home Page of Gobuydental.com